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Avora finds quality of experience (QoE) issues so you can fix problems before they start to impact customer retention and churn.
Why are video start times up? Find out quickly if a key QoE metric like start time, buffering, bitrate, plays, CDN throughput, and others has had a meaningful change.
Which part of the process is causing the most issues and for whom? Find where problems are occurring in the process and if they are specific to a particular user segment.
What devices are having issues? Find issues for users on particular devices or browsers and what is driving those problems.
Which content is resonating with which users? Understand which segments of customers are engaging with what content to help guide promotion and content development.
Avora continuously analyses millions of records across all your streaming data, to show you what is working and what isn’t from a QoE perspective.
Avora finds the underlying factors that have contributed to changes in your QoE metrics.
Bring your forecasting into the future using Avora’s data science. You can get much more accurate predictions for the metrics that matter.
Look at your data when it matters. Avora integrates with Slack and Microsoft Teams to get you alerted whenever your KPIs have an unexpected behaviour.